In a statement released on Friday, the telecom giant Safaricom informed their customers that most of their service, including M-Pesa and airtime purchase, will be unavailable.
The reason for this is the maintenance of their systems to serve their customers better.
The services will be unavailable from Saturday, November 6, from 2359hours to Sunday, 0400hours.
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Safaricom Statement read in part, “As well as continue to support our partners in their business ambitions. The timing of this maintenance activity has been planned to result in the least of inconvenience to our customers.”
“We apologize for any inconvenience that may be caused and thank you for your continuous support.”
Safaricom has the largest share in the Kenyan telecommunication market, with over 50% of Kenyans using Safaricom.
Safaricom has an estimated 22.6 million customers.
Safaricom’s services have made life easier for many Kenyans in the country and those living abroad, and its M-Pesa platform has transformed financial institutions and systems.
Today, with M-Pesa, one can make transactions from the comfort of their living rooms.
M-Pesa has brought a shift in the way most institutions operate.
Today, one can buy airplane tickets, bus tickets, pay for insurance, order, and make payment for shopping, including imports.
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We will keep you up to date with the latest news from the telecommunication giant.